Introduction
Welcome to SPL Customers ("App").
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application available on the Google Play Store and the Apple App Store.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
Depending on the features you use, we may collect:
- Full name
- Phone number
- Device type
- Device model
- Operating system
- App version
- Unique device identifiers
- Mobile network information
Usage Information
We may collect:
How We Use Your Information
We use collected information to:
- Provide and maintain the App
- Create and manage accounts
- Process transactions
- Improve user experience
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, information is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption
- Secure servers
- Access controls
- Monitoring and auditing
However, no method of transmission or storage is completely secure.
Children's Privacy
The App is not intended for children under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us immediately.
Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate information
- Delete your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
To exercise these rights, contact us using the information below.
Account Deletion
Users may request deletion of their account and personal data by:
- Using the in-app account deletion feature, or
- Contacting us by email at [abdullah.sa.albadi@gmail.com]
Deletion requests will be processed within [30] days unless legal retention obligations apply.
Google Play and the Apple App Store may require a clear account deletion mechanism if users can create accounts.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
We take appropriate safeguards to protect transferred information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted within the App or on our website.
Users are encouraged to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact:
- Company Name: Save Point Co
- Address: Saudi Arabia, Unizah
- Email: abdullah.sa.albadi@gmail.com
- Website: https://savepoints.sa/
Google Play Data Safety Disclosure Checklist
When publishing to Google Play, document whether your app collects:
- Name
- Phone Number
Ensure that the answers in your Google Play Data Safety Form match this Privacy Policy exactly.
Apple App Privacy Nutrition Labels Checklist
When publishing to the Apple App Store, document whether you collect:
- Name
- Phone Number
Ensure that your App Store Connect privacy labels match this Privacy Policy exactly.